User level: Level 1 (4 points)My email was hacked. The iCloud was deleted as well as my email. I did have iCloud as a backup. Is it possible to restore my older backup?
Posted on Oct 31, 2026 7:59 PM
User level: Level 10 (211,627 points)Oct 31, 2026 8:22 PM in response to MichaelMotte
"email and iCloud hacked: My email was hacked. The iCloud was deleted as well as my email. I did have iCloud as a backup. Is it possible to restore my older backup?"
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iCloud Accounts cannot be merged, which mean you may not be able to get it into your new Apple Account to access your Previous Apple purchases (i.e. music, movies, TV shows, and books). But, try getting back in, and report it, as provided below...
Troubleshooting a Hacked Account:
I. Getting In to your Apple Account:
You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.
Apple Contact Info:
II. Secure your Info:
If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.
1. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
2. Modify your Credentials:
Having been stollen, someone lily has your credentials. So, by all means, modifying them.
III. Report Items to Apple and Others:
Also, report phone call's and messages info to Apple through use of screenshots. There are many you can report this to, from Apple, to Law enforcement, and others. In doing so, you are helping all those around the globe, as items will be archived for further investigation, hopefully leading to guilt.
Use my User Tips:
Originally posted at discussions.apple.com/thread/256386752