Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.
Ramgar
User level: Level 1 (4 points)

How to update apps after failed purchase attempt on Apple Account?

i cant update my apps my kids tried to purchuse and there was no money on the acount and now I can’t update my apps



[Re-Titled by Moderator]

Original Title: Need help

Posted on Oct 31, 2026 10:30 PM

1 reply

Niel
User level: Level 10 (756,437 points)

Oct 31, 2026 10:36 PM in response to Ramgar

Click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.


You'll probably be told to pay it and then request a refund; these aren't guaranteed in most countries.


(265414)

Originally posted at discussions.apple.com/thread/256386750