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Fotografii disparute

Bună ziua! Am nevoie de ajutor pentru recuperarea fotografiilor mele din iCloud.


Aveam aproximativ 4.000 de fotografii pe vechiul meu iPhone 15 Pro Max. Ieri, când am deconectat contul iCloud de pe telefon, am apăsat opțiunea „Șterge de pe iPhone”.


După această operațiune au rămas doar 404 fotografii. Pe iCloud.com apar tot 404, iar albumul „Șterse recent” este gol.


Am aceeași adresă Apple pe noul iPhone 17 Pro Max. Am și o copie de siguranță iCloud din ziua de ieri, de aproximativ 1,8 GB.


Vă rog să verificați dacă fotografiile mele lipsă pot fi recuperate și dacă există o posibilitate de restaurare a bibliotecii foto.


Fotografiile sunt foarte importante pentru mine. Vă rog să mă ajutați să le recuperez.

2 replies

If you're missing photos or videos in the Photos app on a mobile device, read this support article --> https://support.apple.com/HT205912

Things to do:

- Check your Recently Deleted folder - Go to Photos > Albums, and tap Recently Deleted in the Utilities section. Anything in your Recently Deleted album stays there for 30 days. After 30 days, it's permanently deleted and you can't get it back. If you emptied the items from this folder they cannot be recovered. They are truly permanently deleted.

- Make sure that iCloud Photos is turned on

- Sign in with the same Apple ID

- Unhide your photos


This post by ASC contributor Lawrence Finch includes a list of places you can check where you may still have copies of photos.

https://discussions.apple.com/thread/255085221?answerId=259458917022#259458917022


If you don't use iCloud Photo syncing a copy of your photos should be in a backup you make. Refer to https://support.apple.com/HT207428 Hopefully you have a recent backup from which you can restore your iPhone.


Read this support article to discover how to restore your iPhone, iPad, or iPod touch from a backup --> https://support.apple.com/118105







Do you have a backup of this device? You might want to put that back to see if that saves your photos. I am sorry that this has happened to you!