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Mac mini: Error importing music from CD to Apple Music

I purchased a new mac mini with Golden Gate 27. I'm having trouble importing music from a cd via an external cd drive to Apple music. Do I need a specialty app? Or a specialty cd drive? Every time I attempt I get the error message, "Error occurred while converting the file. The required file cannot be found." I was able to import the music via Audacity but it seems a lot of effort for what should be a simple task.


13 replies

Hmm....


Go to Music > Settings... > Files tab > click Import Settings... and test the following settings.



capstat wrote:
I purchased a new mac mini with Golden Gate 27. I'm having trouble importing music from a cd via an external cd drive to Apple music. Do I need a specialty app? Or a specialty cd drive? Every time I attempt I get the error message, "Error occurred while converting the file. The required file cannot be found." I was able to import the music via Audacity but it seems a lot of effort for what should be a simple task.

Is that a commercial CD or one that was made on a PC and/or with third-party software…?


If it is a home made CD, then it could be in a format that is not compatible for Import into macOS Music.


Import songs from CDs into Music on Mac - Apple Support

Try cleaning the CDs and Lens in the drive.


Then if that doesn’t help, try a different drive.

"Mac mini: Error importing music from CD to Apple Music: I purchased a new mac mini with Golden Gate 27. I'm having trouble importing music from a cd via an external cd drive to Apple music. Do I need a specialty app? Or a specialty cd drive? Every time I attempt I get the error message, 'Error occurred while converting the file. The required file cannot be found.' I was able to import the music via Audacity but it seems a lot of effort for what should be a simple task."

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Just a hunch...

Perform a New Sign In:

"Error occurred while converting the file. The required file cannot be found."

It may be a matter of piracy, but one thing that can occur is your Music App on your Mac getting stalled in a playback loop. As for being relevant to this stall, it may be in a loop with syncing with Apple's server to obtain content. See my User tip: Fixing the Music App Stalled in a “Playing Next Loop" - User Tip


How to Perform a New Sign In:

  1. Locate: the message
  2. Go to: Account menu
  3. Select: Sign Out
  4. Go to: Account menu
  5. Select: Sign In
  6. Click: Play

I changed the settings to Apple Lossless Encoder and checkd "use error correction ..." then quit Apple Music and started it back up. I then attempted to import a CD and it starts on the first tune on the CD and after a minute or so ejects the CD drive an gives the same error as before, "Error occurred while converting the file. The required file cannot be found."

Try "Accessories," also under Privacy & Security, near the bottom:


no reference to "accessories" under security.




These are all standard commercial music CD's. I've tried three different ones and get the same error.

I'm gonna buy a new external CD drive. Although, as I mentioned above, I was able to drag the files from the cd to the audacity app and import the songs that way with suggests the drive works ...

I got a CD drive and everything is working fine! Thank you everyone for your help.

That is good news. You're welcome.