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whyse210
User level: Level 1 (4 points)

How to redeem an over scratched Apple Gift Card with serial numbers and receipts?

I over scratched my apple gift card and I have all the necessary information like serial numbers and receipts please can you help me out I over scratched it all code gone


[Re-Titled by Moderator]

Original Title: Over scratched card

Posted on Oct 31, 2026 8:49 AM

3 replies

Smilin-Brian
User level: Level 10 (97,882 points)

Nov 1, 2026 12:24 PM in response to whyse210

Thank you for reaching out. 🤗


According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ←💳


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Niel
User level: Level 10 (756,437 points)

Oct 31, 2026 8:52 AM in response to whyse210

The people on these boards are mostly other customers and won't know what the missing characters are. Click here and ask Apple Support for assistance.


(265409)

Originally posted at discussions.apple.com/thread/256386510