Can't sign in to iTunes "temporary error (301) message.

High Sierra 10.13.

I can't sign in to iTunes. I could just a couple weeks ago. I tried downloading some songs, but kept getting error messages like it couldn't connect to the server, etc. When I try to sign in now i get a message that says "There was a temporary problem completing your request. An unknown error occurred (301). Try again later.

I've tried changing my passwords, but that didn't help.

I can log in to applemusic on my iPhone and download there, and I can transfer anything to iTunes with iMazing. But I cannot sign in to iTunes. I don't know what to do.

I didn't have this problem a few weeks ago. Can anyone help? I wouldn't mind talking to Apple directly in a phone call.

Posted on Oct 31, 2026 5:52 AM

1 reply

xDJZak

Level 1 (60 points)

Nov 8, 2026 4:29 PM in response to Knopflerfan

Same issue here, this is an ongoing problem with macOS 10.15 and iOS 12 and below where iTunes/App Store has an issue connecting to the endpoint. The only solution is to make dozens of sign in attempts until one goes through, unfortunately you have to do this each time you want to sign in. Until Apple get enough complaints this won’t be addressed :(