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markshoeDen
User level: Level 1 (4 points)

Apple tv box blinking white, won’t start

My apple tv box is showing a blinking white box. I have tried unplugging power cord for a minute and plugging it back in. Just goes back to blinking white. I have tried unplugging hdmi cord and plugging back in. Still shows blinking white. Tv screen occasionally pops up with appletv logo and remote apart, then pushing them together. Not sure what this means


Posted on Oct 31, 2026 4:27 AM

2 replies

Urquhart1244
User level: Level 10 (152,038 points)

Oct 31, 2026 6:30 AM in response to markshoeDen

See: Restore your Apple TV - Apple Support

and/or: If your TV shows an iPhone next to an Apple TV - Apple Support


If you have an Apple TV 4K If you see a warning symbol ⚠️ while trying to update the software on your Apple TV, or see a black screen on your TV and flashing indicator light on the front of your Apple TV, your Apple TV might need service. Get service.


If your TV shows an iPhone next to an Apple TV If your Apple TV […] is experiencing problems, an image of an iPhone next to an Apple TV may appear on your TV screen. Follow these steps to recover your Apple TV.

The latter of course requires an iPhone, afaik with the matching Apple Account. But then you may be able to restore it yourself, without it being serviced elsewhere, avoiding that inconvenience.

Rudegar
User level: Level 10 (187,102 points)

Oct 31, 2026 5:16 AM in response to markshoeDen

if it was me then apart from trying another power cable and hdmi cable then I would probably bring the box in for service.

Originally posted at discussions.apple.com/thread/256386392