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Apple ID not activated

why can’t i activate my apple id? i’ve tried resetting the password but useless

3 replies

Welcome and thank you for reaching out. 🤗


According to Apple:


If your account has been disabled for security reasons:


If you see one of the following messages, your Apple Account locked automatically to protect your security and you can’t sign in and use any Apple services:


  • “This Apple Account has been disabled for security reasons”
  • “You can’t sign in because your account was disabled for security reasons”
  • ”This Apple Account has been locked for security reasons”


This might happen if you or someone else might have entered your password or other account information incorrectly too many times. To regain access, you need to reset your password.

Learn how to reset your Apple Account password.


If your Apple Account is locked or not active:


If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.



You can also request access to your account.


If you can’t regain access to your Apple Account:


When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.


If you can’t regain access to your Apple Account, you can either:



If your Media & Purchases account has been disabled:


If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.


You can also request reactivation.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."

If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626 is the most direct way to get to the people helping you with this. You can also try by telephone at one of the numbers in this support article --> Contact Apple Support - Apple Support If neither of those work for you, see if you can reach any live support at Apple using Contact - Official Apple Support

If you have not used the account in a long time, note:

Legal - iCloud - Apple

VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year"


If you mean the account is locked, that is something completely different and you need to say that it is locked. Not active has special meaning.