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Marjry
User level: Level 1 (4 points)

Apple Account Mysteriously Drained

Apple keeps deducting money from my Apple account for a ghost subscription. It happened in 2025 and just happened again in 2026. It is for a subscription to New York Times. When I contact support, the “judgement” is that it’s “not eligible for refund.” They are literally stealing money from my Apple account on an annual basis with no accountability. NYT can’t even locate where this money is going since it is not going to the actual account I have with them.

Is there a higher power somewhere in the Apple world who can stop this, or do I have to file a complaint with the California Attorney General‘s office?

Posted on Oct 31, 2026 12:37 AM

5 replies

TheLittles
User level: Level 10 (211,627 points)

Nov 1, 2026 2:21 PM in response to Marjry

"Apple Account Mysteriously Drained: Apple keeps deducting money from my Apple account for a ghost subscription. It happened in 2025 and just happened again in 2026. It is for a subscription to New York Times.[...]"

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NYT?

Go figure --I'd say cancel the subscription, if it is giving you such an issue. IF they are unwilling to assist, then contact your bank. You'd have to zero-out your Apple Account, and then stop the charging and subscriptions.


Secure your Accounts:

When it comes to Accounts, you should modify the credentials every-so-often, for security purposes. So, what to do...


A. Verify Your Devices:

Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support


B. Consider Modifying your Credentials:

Having been drained out unexpected, someone may have your credentials. So, by all means, consider modifying them, starting with a new password.

Smilin-Brian
User level: Level 10 (97,882 points)

Nov 1, 2026 11:47 AM in response to Marjry

Thank you for reaching out. 🤗


Apple charges could be from subscriptions, app purchases or family sharing.


Check your purchase history in Settings ➢ [your name] ➢ Media & Purchases ➢ View Account ➢ Purchase History to see the exact charge and manage any subscriptions.


More information:


Need more help?


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Carol B.
User level: Level 7 (22,975 points)

Oct 31, 2026 6:19 AM in response to Marjry

Have you checked with your credit card company?

Katana-San
User level: Level 10 (124,115 points)

Nov 1, 2026 1:16 PM in response to Marjry

Hello~ Have a look by clicking on the user tip below that was written by *MrHoffman* as it contains much helpful information all in one convenient place…


Billed, but you didn’t buy? - Apple Community


~Katana-San~

Mac Jim ID
User level: Level 10 (105,996 points)

Nov 1, 2026 11:51 AM in response to Marjry

Where are you seeing it is for a subscription to the New York Times?

Originally posted at discussions.apple.com/thread/256386326