Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Personal hotspot lost after iOS update.

After updating iOS my personal hotspot went inactive. The phone is iPhone SE 2 made for chinese market. I tried every step and idea from every source, restarting, changing APNs, settings update... all of them others. The only difference comes when i change region setting so "China mainland". The the personal hotspot button gets active. Then you enter, but "allow others to join" is then inactive, which is actually the same nothing.


5 replies

The Personal Hotspot is a carrier-specific feature. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM / eSIM to you.


See the Pic below the Personal Hotspot is made available based on the Mobile Data selected and the feature that is enabled by the Carrier


stoyan ~ Your iPhone SE 2 could be 6½ years old and the long process of applying an iOS update to an iPhone with a weak, aging battery can be the proverbial "straw that broke the camel's back." So...


Does your iPhone SE 2 still have its original battery?


And what's the Maximum Capacity % here?...


Settings > Battery > Battery Health & Charging


õ¿õ¬

You may have "unpacked" the phone a year ago, but Apple fully discontinued iPhone SE 2 (2020) in 2022. It could NOT have been brand new. It could have been refurbished, however. Also, your tag line simply says iPhone SE on iOS 15, which means if it really is an iPhone SE 2, you're way out of date with iOS updates. iPhone SE 2 supports iOS 27, which is currently on iOS 27.2. But iPhone SE (first generation), can only run iOS 15.8.8 as the highest version is can support.


That said, Hotspot service is not a service provided by Apple. It is a service provided by your carrier. Contact your carrier if it's not working.

stoyan277 wrote:
After updating iOS my personal hotspot went inactive.


Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.


If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.


The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.


In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.




See what each update does: About iOS 27 Updates, About iOS 26 Updates, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

Actually I unpacked the phone a year ago and the battery health is 99%.