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Apple Gift Card balance zero after purchasing with cash

how is it that i can purchase apple gift cards with cash go check the balance and there is nothing on the card



[Re-Titled by Moderator]

Original Title: Gift card issues

5 replies

Re: "Gift Card issues: how is it that i can purchase apple gift cards with cash go check the balance and there is nothing on the card "


Seems Apple Gift Cards need to be redeemed, before the amount will show up in your Apple Account / Gift Card balance.


See how to: Redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

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Else: If you can’t redeem your gift card in the App Store or iTunes Store,

here are some things you can try: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

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If needed: See how to: Check your gift card balance - Apple Support

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If you didn't purchase the Gift Card directly from Apple

Please be aware of Gift Card Scams:

Apple's info: About gift card scams - Apple Support

Welcome and thank you for reaching out. 🤗


Check your sales receipt.

  • If the card doesn’t appear on your sales receipt, that usually means the card was never activated at purchase.
  • If the card appears on your sales receipt, then that usually means that the funds were already used.


Contact Apple Support with the receipt and serial number; only they can verify the card’s activation status and help resolve the issue.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

so these gift cards the balance is showing zero on the cards themselves before you can redeem them and then I won’t let you redeem them because it shows a zero balance and that is any word from five minutes ten minutes to thirty minutes after purchase with cash with the receipts

Also, the gift card balance through Apple support is where I checked the balance at there was a link Apple support gave me and I went on there to check it and four cards from three different stores within an hour time not even all 10 minutes after I sent the cards. There was a zero balance on all four of them and I sent them to my lawyer, which I know he hadn’t redeemed them.