Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

AirPods Pro 3 will not connect to Find My Network

I have a pair of AirPods Pro 3 that I can’t connect to Find My network at all. I’ve done all the troubleshooting steps, won’t even let me enable find my in settings once the toggle isn’t even there. Any ideas?


[Edited by Moderator]

2 replies

"AirPods Pro 3 will not connect to Find My Network: I have a pair of AirPods Pro 3 that I can’t connect to Find My network at all. I’ve done all the troubleshooting steps, won’t even let me enable find my in settings once the toggle isn’t even there. Any ideas? [...]AirPods updates don’t happen because the minute I close the case it completely disconnects from my phone, can’t even view battery. Sent in for Apple to take a look at it, they came back with 'couldn’t duplicate issue'"

-------


AirPods Not Showing Up in Fine My, for Resettings:

Sounds like damaged items, to me. With Apple having serviced these, I take it you have AppleCare. That would also confirm they are genuine products, as Apple would not service fraud devices. So, did you purchase AppleCare with these? IF so, see about getting a new pair; if not, get a new pair, form Apple or a retailer (to avoid fraud), and then purchase AppelCare with them. Go here to Find Out: https://checkcoverage.apple.com/products. Getting AppleCare: Get AppleCare Coverage for your Apple Device - Apple Support


About AirPods and Find My:

If Find My was enabled with these, then note that the local shown is based off of the last time the device they were connected to that itself was connected to the internet. This is because AirPods are not assigned their own IP Address.

AirPods updates don’t happen because the minute I close the case it completely disconnects from my phone, can’t even view battery. Sent in for Apple to take a look at it, they came back with “couldn’t duplicate issue”