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Apple Mail caused me great embarrassment today.

I'd like some feedback about Apple Mail. I started using it when Google ended free business accounts- which I'd been using for many years. Apple Mail isn't easy to navigate. But I can put up with that. Today, it resulted in an extremely delicate situation.


Somebody emailed me a request and I forwarded the email to another person for comment. Apple Mail doesn't allow you to disentangle the message to isolate the original email without replies or forwards. I thought I had it figured out when I scrolled up to the original message, wrote my reply, checked that it only included the original and my reply and hit send. Only to find out it included the second person's comments.


No other mail client does this. It's created a bad situation. Is there any way to stop the whole message thread from constantly repeating and building? It's extremely annoying. And in this case, a disaster.


If not, I'll have to dump Apple mail and find another mail client. Apple should do better if it wants to offer users this app. If you can't get it right, then better not to have it at all.

10 replies

For Apple Mail you remove the other replies in the Forwarded email created.


As for no other mail client forwarding the entire conversions, that is incorrect. The Outlook mail client also does the same exact thing and the recommendation to forward without the conversations is also the same to remove them in the newly created forwarded email.


Another email client is Spark and although I have never used it, I did check the behavior of forwarded emails and that one is exactly the same giving these instructions for forwarding an email without the entire conversation.

  • To forward an email in Spark Mail without the previous replies or full thread history, you have to manually delete the quoted text inside the draft


So, that leaves the question, what other email client forwards just the initial email without the conversation thread? I have not found one yet.

Sorry to hear.


Nothing like an unintended “reply all” to ruin one’s day … or worse. 🫨


FYI, you’re only addressing fellow users here; little if anything discussed here will make it’s way back to Apple. (and even any that might would be considered “unofficial.”)


Apple does solicit direct product feedback via this “official / formal” mechanism:


Feedback - Mail - Apple



Mac Jim ID wrote:
So, that leaves the question, what other email client forwards just the initial email without the conversation thread? I have not found one yet.

I just checked the Gmail web interface, and if you forward the initial email, yes, the whole thread goes along for the ride. Subsequent emails can be forwarded separately.

Sorry but I think Apple Mail did not cause you embarrassment. I think you not being aware of how forwarded email works contributed.

Same situation as you stating "If not, I'll have to dump Apple mail and find another mail client. Apple should do better if it wants to offer users this app. If you can't get it right, then better not to have it at all." Apple is not here so your comments will not be seen by Apple.

Thank you- I didn't do a reply all. What is strange is that when I checked the email before I sent it, the other person's comments weren't included leading me to think they weren't there. That's what's odd. I don't find Apple Mail very good; I will revert to Gmail.

I forwarded to a second party. Then went back and clicked on what looked like the original email, composed my reply and checked what else was included in that email. The forwarded email didn't show up leading me to believe it wasn't a part of it. So I sent it only surprised then to see the forward was part of it. Apple Mail didn't show that when I composed.

Yes I should have deleted that but I didn't want the person to know I forwarded it. You can tell when you are not replying to the original email because the formatting changes. I won't do that again. It was puzzling because the reply I sent and checked showed no forward so Ihit send. I was surprised that what I composed look different from what I sent.

Thanks for that. Maybe Gmail just makes it easier. I'm not sure. I need to check. I find Apple Mail awkward and annoying with all those conversation threads. Maybe this is the incentive to finally dump it. Appreciate your help

Thank you. I'll send Feedback not that Apple cares. But it will satisfy me. LOL

They do care, but if any product doesn’t perform the way you desire …


… use another product.