User level: Level 1 (4 points)Hello, I have an iPhone 12 Pro locked on Activation Lock. I remember my Apple ID password, but I no longer have access to the old phone number linked to the account for 2FA, and I don't remember the full number. How can I regain access to my account or unlock the phone?
note : i have the box too
Posted on Oct 30, 2026 12:14 PM
User level: Level 8 (43,489 points)Oct 30, 2026 12:32 PM in response to mouha272
If your phone is Activation Locked simply entering the Apple Account password should “release” it.
Note that the phone DOES need a connection to the internet for this “unlocking” to work.
Other possible scenarios are addressed here:
How to remove Activation Lock - Apple Support
Originally posted at discussions.apple.com/thread/256386038