Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

FaceTime call instead of phone call when saying hey Siri.

I have an iPhone 15 pro max. My issue is when I say “hey siri call (someone from my contacts) it calls using FaceTime or creates a FaceTime link for any of my contacts with an Android device. I’ve tried multiple contacts and it does the same thing. All my settings are on cellular. Tried long pressing the phone for the contact and I don’t receive an option for cellular or FaceTime. I also reset my network settings and it’s still doing the same thing. Has anyone had this problem recently? If so , were you able to resolve it? If so, can you provide the solution?

4 replies

Yep, this one is simple: Go to Settings > Apps > Phone > Default Calling App and ensure Cellular is selected.

Yes, cellular is selected. But it still defaults to FaceTime.

sharron166 wrote:
Yes, cellular is selected. But it still defaults to FaceTime.

OK. Let's try: Settings > Apps > FaceTime > Default Calling App - choose cellular there.

Yes, cellular is set