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haiapple
User level: Level 1 (9 points)

Apple Charges Me 5 Times Every Month for iCloud+ 2TB, but Purchase History Shows Only 1 Charge

I have been experiencing repeated, unexplained charges from Apple since Jan 2026


Every month, my credit card is charged VND 299,000 approximately 5 times, totaling VND 1,495,000 per month.


However, when I check my Apple Purchase History, there is only ONE legitimate monthly charge of VND 299,000 for my iCloud+ 2TB subscription.


Additional information:


  • I only use one Apple Account with this credit card.
  • My iCloud+ subscription is not shared with anyone.
  • The additional charges appear as APPLE.COM/BILL, ITUNES.COM IE, or CORK IE.
  • There are no corresponding transactions in my Apple Purchase History.
  • This issue has occurred repeatedly since Jan 2026 and may have started earlier.

My questions are:


  1. Why is Apple charging my card 5 times per month when I only have one active subscription?
  2. How can these additional charges exist without appearing in my Purchase History?
  3. Has anyone else experienced similar repeated Apple billing charges?
  4. How can I request a full investigation and refund of all unauthorized or unexplained charges?


I would appreciate assistance in identifying these charges and recovering the overcharged amounts.

Posted on Oct 30, 2026 9:25 AM

2 replies

Phil0124
User level: Level 10 (242,520 points)

Oct 30, 2026 10:20 AM in response to haiapple

Hello,


Charges from "apple.com/bill" that don't appear on your account can happen if you share your payment method with someone or are the Family Organizer in a Family sharing group.


In either case, you should look at the other person's accounts to find the charges.


Members in the family sharing group can make purchases that are charged directly to the Family Organizer's payment method.


click here ➜ Get help with charges from apple.com/bill - Apple Support


If neither of the above cases is true for you, then consider your payment method may have been compromised and would be advised to contact your bank or card issuer to block it.

Originally posted at discussions.apple.com/thread/256385981