User level: Level 1 (4 points)Bună ziua,
Doresc să anulez definitiv abonamentul Learna Pro. Acesta apare expirat din 29 octombrie, însă Apple continuă să încerce să încaseze suma de 17,99 €.
Nu doresc să mai folosesc acest abonament și solicit verificarea și anularea eventualei datorii asociate reînnoirii nedorite.
Doresc să păstrez abonamentul iCloud+.
Vă rog să mă ajutați să rezolv această situație și să îmi permiteți eliminarea cardului bancar din contul Apple.
Posted on Oct 30, 2026 5:44 AM
User level: Level 7 (22,975 points)Oct 30, 2026 6:53 AM in response to Abonament
You have posted to a user to user community forum. We are just Apple users like you and do not have the ability to go into your account and do as you requested please contact Apple support directly using the link below.
User level: Level 10 (93,009 points)Oct 30, 2026 7:20 AM in response to Abonament
Translated by google:
>>Cancellation of Learna Pro subscription and unwanted charges
Hello,
I would like to permanently cancel my Learna Pro subscription. It appears as expired since October 29th, yet Apple continues to attempt to charge the amount of €17.99.
I no longer wish to use this subscription and request that any outstanding balance associated with this unwanted renewal be reviewed and cancelled.
I wish to keep my iCloud+ subscription.
Please help me resolve this situation and allow me to remove my bank card from my Apple account.<<
In most cases, you will have to cancel your subscription at least 24hours before it automatically renews.
To cancel a subscription you made via Apple, go to Settings -> Your Name -> Subscriptions -> select the subscription you want to cancel -> tap ton "Cancel Subscription".
You can also use the blue link in the related article to start the process on your computer browser:
Cancel a subscription from Apple - Apple Support
Anularea unui abonament de la Apple - Apple Support (RO)
If you want to request a refund, you will have to pay the subscription first and then follow the steps in this article:
Request a refund for apps or content that you bought from Apple - Apple Support
But, not all requests for a refund are granted by Apple. This might also be the case, when a user did not cancel the subscription in time.
Originally posted at discussions.apple.com/thread/256385868