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tiagofrosa
User level: Level 1 (4 points)

Apple Maps shows outdated imagery and incorrect residential address

Hello everyone,


I’m looking for advice on how to resolve a persistent mapping issue in Apple Maps affecting my residential property in São Miguel, Azores, Portugal.


The address is:


Estrada de Portugal e das Comunidades 8, 9560-304 Cabouco, Lagoa, Azores, Portugal.


There are two main issues:


1. Outdated satellite imagery and mapping data


Apple Maps appears to be significantly outdated in this area. In fact, the satellite imagery still shows my house under construction, even though the building has been completed for some time.


The property consists of a main residential building and a separate garage, both belonging to house number 8.


The outdated imagery makes it difficult to accurately identify the property and its buildings.


2. Incorrect residential address identification


Apple Maps does not accurately identify the location of house number 8 and its associated garage.


Despite submitting several correction requests through the Apple Maps app, including reports dating back to August 2026 and another recent submission, the issue remains unresolved.


I have also submitted a report through Apple’s official Maps feedback form, but have not received a resolution.


For comparison, Google Maps previously had similar mapping inaccuracies in this area. However, following assistance from the Google Maps Help Community, the building footprints were recently corrected, and both the main house and garage are now accurately represented.


I can provide annotated satellite imagery clearly identifying the property, its buildings and the correct address location.


I would appreciate guidance on the following:


  1. Is there a way to escalate persistent Apple Maps mapping inaccuracies to the appropriate technical or cartography team?
  2. Is it possible to request a review or update of outdated satellite imagery for a specific location?
  3. Is there a dedicated process for correcting residential address locations when multiple reports through the app have not resolved the issue?
  4. Has anyone experienced a similar situation and successfully obtained a correction?


To clarify, this is not an issue with my personal Home address, Apple ID or contact card. The problem concerns the underlying public Apple Maps data, which affects how the property is represented and identified for all users.


I would be grateful for any advice on how to get these issues properly reviewed.


Thank you very much for your help!



Posted on Oct 30, 2026 3:51 AM

1 reply

tiagofrosa Author
User level: Level 1 (4 points)

Nov 3, 2026 2:18 PM in response to tiagofrosa

Hello everyone,


I’m following up on my original post, as the issues with the incorrect address location and outdated satellite imagery in Apple Maps remain unresolved.


I’ve already submitted multiple reports through the Apple Maps app and Apple’s official feedback form, but unfortunately, I haven’t received any meaningful updates or seen any corrections.


Could anyone advise whether there is a way to escalate persistent mapping inaccuracies to the appropriate Apple Maps team, particularly when the standard reporting channels have not been effective?


I’d really appreciate any guidance or suggestions from the community.


Thank you in advance for your help!

Originally posted at discussions.apple.com/thread/256385802