Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Action button does not open the camera in a certain situation

iPhone 15 Pro has had a persistent Action button issue with the camera:

  1. iPhone is locked
  2. Open the camera by pressing the Action button
  3. Take a photo
  4. Check the photo by pressing the thumbnail at the bottom of the screen
  5. Try to open the camera again by pressing the Action button
  6. Only a haptic feedback is triggered, camera does not open


Pressing the Action button would be the easiest way to return to shooting, especially when operating one-handed. The button works correctly if the phone was unlocked from the start.


Are others experiencing this?

4 replies

I just tried to recreate your experience exactly as it was detailed. Whether my phone is locked or open, using the action button to open the camera, I took a photo, then tapped the thumbnail to view, then pressed the action button to open the camera. If you look at your screen, you are told to hold the button (likely for a second, just like other actions require), which opened the camera as expected. Are you holding the action button for the last step for a second as you are instructed to do? If it matters, I'm on iOS 27.2, the most current update.

What iOS version are you using?

I don't see any instruction on the screen when trying to reopen the camera. It doesn't matter how long I press the Action button, the camera is not opening.

This is 27.2.