Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.
mudassar69
User level: Level 1 (4 points)

EID number not available

EID NUMBER NOT AVILABLE MY IPHONE 14 pro max and there no option add eSIM option cellular tab

Posted on Oct 30, 2026 2:46 AM

3 replies

LD150
User level: Level 10 (107,674 points)

Oct 30, 2026 3:10 AM in response to mudassar69

Does it have a two sided SIM tray?

What is the model number in Settings, General, About?

Could be chinese market model.

LD150
User level: Level 10 (107,674 points)

Oct 30, 2026 10:24 AM in response to SravanKrA

Not just not offered in China, but also not offered in any other country on a phone intended for China territories.

Hey Mudassar 69, I requested information.

SravanKrA
User level: Level 10 (454,138 points)

Oct 30, 2026 8:11 AM in response to mudassar69

See the Pic below which is self-explanatory




If you have an option for eSIM on your device then you will have EID. Please check if you have it. 

Settings > General > About > EID (See the pic below)



eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation) and iPhone XS feature eSIM. Find out about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong and Macau.


Originally posted at discussions.apple.com/thread/256385788