Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Approving extra screen time doesn’t work in ios 27

After upgrading to ios 27.2 and upgrading to the new screen time feature, the extra screen time request from my child cannot be approved anymore. I receive the request in messages and I can click on approve but the child doesn’t get the extra screen time. The app keeps being locked 

1 reply

Re: "Approving extra screen time doesn’t work in iOS 27"


Sorry no-one has replied to your post to this Apple (user-to-user) Community until now. Am no expert in this area myself, yet your post to us deserves some response.


We now have iOS 27.2.1 available, so your issue may or may not remain.


Seems Apple made quite a few changes to improve parental controls with iOS 27:

ie: A new guide for parents is available online (link below):

For iOS 27, iPadOS 27, macOS 27, and watchOS 27

Apple Devices for Kids and Families - Apple Support


You can explore what's available in the new guide by clicking on "Table of Contents"

on the Welcome page that opens from the link above:


One of the articles suggests we update our family's devices to the latest version:

You may want to:

Update your family devices to iOS 27, iPadOS 27, macOS 27, watchOS 27, and visionOS 27 - Apple Support

Eg: says:

"After your family updates their devices


After you update all of your family’s devices, get step-by-step help setting up parental controls or explore parental controls on your kid’s device."


Eg: says:

"You can quickly make changes to your child’s Screen Time settings, like pausing their device when you need their attention, or allowing unlimited use for a special occasion like a plane ride or road trip."