User level: Level 1 (4 points)iphone 17 pro. Logic board recently replaced. Maps showing “a route cannot be shown because of a problem connecting to the server.” Restarted phone. Reset location service. Endured location was enabled for MAPS app. Still not working via cellular data connection only through WiFi. Anyone else experiencing this issue?
[Re-Titled by Moderator]
Original Title: No route
Posted on Oct 29, 2026 4:31 PM
User level: Level 9 (64,078 points)Oct 29, 2026 4:37 PM in response to SassySigner
Please follow this path,
iPhone > Settings > Cellular > find Maps in the app list (tap Show All if necessary), and make sure its switch is on.
Location permission and permission to use cellular data are separate checks. Enabling location access doesn’t establish that Maps can reach its servers over cellular.
User level: Level 10 (105,996 points)Oct 29, 2026 4:36 PM in response to SassySigner
Where was the Logic Board replaced?
If this was done at Apple, then take it back to them. If not, Apple may refuse to offer service on the device now and you would be required to take it back to whoever serviced the phone.
User level: Level 10 (105,996 points)Oct 29, 2026 5:07 PM in response to Jeff Donald
Jeff Donald wrote:
Please follow this path,
iPhone > Settings > Cellular > find Maps in the app list (tap Show All if necessary), and make sure its switch is on.
Good Catch!
User level: Level 9 (64,078 points)Oct 30, 2026 3:19 AM in response to Mac Jim ID
Thanks, Mac Jim ID!
Originally posted at discussions.apple.com/thread/256385598