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dinh230
User level: Level 1 (4 points)

Phone is Remotely controlled by a hacker

Does anyone experiencing a problem with your phone like I am. I believe my iPhone is being remotely controlled by another device but I can’t figure out how or why it happened. VPN has no account visible, nothing is connected to my Bluetooth or WiFi. But they’re still showing me that they are there by moving my apps and resetting my settings right in front of my eyes. Also change my passwords on multiple websites and I have no way to get any assistance. I brought it to the Apple Store and they said my phone is normal and they refused to help me. I bought 4 different phones and all of them are still having the same problem. I just want to know if I should be worried or this is just a normal situation that is happening to everyone.

Posted on Oct 29, 2026 1:24 PM

3 replies

Mac Jim ID
User level: Level 10 (105,996 points)

Oct 29, 2026 1:48 PM in response to dinh230

No that is not happening to everyone or normal from what you described and there is no remote control hack of your iPhone. Certainly an Account that has been compromised can change things on your iCloud account that would be synced to your device and that would look like your phone has been compromised. For example, with your Apple Account credentials, they can add or delete photos and when using iCloud Photos on that device, the change would be reflected there. Changing Settings on one device using the same Apple Account can also be reflected in the other.


I would recommend doing 2 things:

  • Change your Apple Account password and review the information here:

If you think your Apple Account has been compromised - Apple Support

  • Run Safety Check on your device to see if there are other users using your Apple Account or you are sharing information with them. Use that to sign out any devices that you don't recognize using your Apple Account.

Safety Check for an iPhone with iOS 16 or later - Apple Support


I have to assume you did not jailbreak your phone or purchased it used where you do not know the history or if it had MDM software installed.

dinh230 Author
User level: Level 1 (4 points)

Oct 29, 2026 1:52 PM in response to sberman

I just bought the phone brand new from the Apple Store and got a new service number at a Verizon store I’m sure there was no other accounts on it. I don’t know if it’s a parental control kind of thing or government monitoring but I can’t get away from it by switching phones and numbers

Originally posted at discussions.apple.com/thread/256385507