User level: Level 1 (4 points)Ödenmemiş bir App Store bakiyem var ve şu anda ödemeyi göze alamıyorum. Ücretsiz bir uygulama indirmem gerekiyor. Bana yardımcı olacak herhangi bir seçenek var mı?
Posted on Oct 29, 2026 10:06 AM
User level: Level 10 (280,982 points)Oct 29, 2026 1:39 PM in response to Alioksuz
User level: Level 10 (124,115 points)Oct 30, 2026 12:53 PM in response to Alioksuz
Hello~ If you have a pending charge …it must be paid. Do you have a viable payment method on your account? If not …you will need to add one. See below.
Add a payment method to your Apple Account - Apple Support
After the payment has processed then you may ask for a refund…
Request a refund for apps or content that you bought from Apple - Apple Support
Note the refund may or may not be granted. Apple sometimes grants refunds as a courtesy.
If need be contact Apple…
Contact Apple Support - Apple Support
~Katana-San~
User level: Level 10 (97,882 points)Oct 30, 2026 6:09 AM in response to Alioksuz
Welcome and thank you for reaching out. 🤗
You can’t use the App Store if your account has unpaid balances, a pending purchase or a region mismatch.
Make sure your billing address matches your region, clear any pending charges and try again.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256385419