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lock out of computer start up screen

I have purchased a new Macbook Pro laptop. I have used it but was away for 2 months and now I can't get into it. I enter the screen password I have for my old Macbook Pro but it won't accept it and locks me out for 3 hours! help!

3 replies

Unless you consciously set the login password of your new MBP to match that of the old one, then your login password will be different for the new computer.


This is Apple’s guidance for resetting your Mac’s login password:

If you forgot your Mac login password - Apple Support

John Kapusty wrote:
I have purchased a new Macbook Pro laptop. I have used it but was away for 2 months and now I can't get into it. I enter the screen password I have for my old Macbook Pro but it won't accept it and locks me out for 3 hours! help!



You can change the login password on Mac


If you forgot your Mac login password

If you forget your login password on Mac - Apple Support (CA)


In general, there is no separate password for the Lock Screen.


The password required is the Mac password of the currently logged in user.