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Naghipoor602
User level: Level 1 (4 points)

iCloud+ recurring payment not cancelled after plan upgrade

Hello, I upgraded my iCloud+ plan from 200 GB (€2.99/month) to 2 TB (€9.99/month) on October 22, 2026. I was charged €9.03 for the upgrade, and my Apple Account shows only the 2 TB plan, renewing on November 22, 2026.


However, my bank still lists a recurring Apple subscription of €2.99/month, with the next payment scheduled for October 30. My Apple purchase history shows the old 200 GB plan covering September 30 to October 31, but my Subscriptions settings show only the 2 TB plan.


Could you please confirm whether the €2.99 recurring payment has been cancelled and whether any further charge is expected?

Posted on Oct 29, 2026 9:52 AM

1 reply

Niel
User level: Level 10 (756,437 points)

Oct 29, 2026 9:55 AM in response to Naghipoor602

The people on these boards are mostly other customers and can't. Click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.


(265392)

Originally posted at discussions.apple.com/thread/256385400