Level 1 (4 points)

Apple Journal entries missing after reinstalling app and not syncing from iCloud

Hello Apple Support,

I accidentally deleted the Apple Journal app using “Delete App.” After reinstalling it a few weeks later, all my journal entries were missing.

Journal is enabled in iCloud, but the app is empty. Recently Deleted is not visible. My iCloud storage is full, and the Journal data shown in iCloud storage is only about 0.1 KB.

My latest iCloud backup is dated January 29, 2026, and I do not have a computer backup.

My journal entries are very important to me. Could you please help me check whether my old Journal data can be recovered or resynced from iCloud before I try anything that could permanently erase data?

Thank you.

Posted on Oct 29, 2026 9:15 AM

2 replies

IdrisSeabright

Level 10 (201,695 points)

Oct 29, 2026 9:29 AM in response to hason208

No one here in this user-to-user forum can check anything in your account. You can contact Apple Support using the link at the bottom left of every page of this forum.

It also sounds as if you should 1) get more iCloud Storage (in the U.S., it's .99/month for 50 GB) and 2) have a backup strategy for your computer. If you're using a Mac, Time Machine is built in. You just need an external drive.

Mac Jim ID

Level 10 (105,996 points)

Oct 29, 2026 11:07 AM in response to hason208

With your iCloud storage full, deleting the app also removes the data on the device and there is no room left in iCloud for the data to be synced there. You would have needed to have storage space available in iCloud, either by deleting other data or subscribing to more storage, before you deleted the app along with its data on the device. There would be nothing to recover from iCloud without any space to store it in the first place.

Originally posted at discussions.apple.com/thread/256385378