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Alias email address deletion problem

How do I delete my alias email with Golden Gate? Looked through old discussions and they do not work with the new Golden Gate, and the guidelines posted from Apple are not clear on this. I have been botted by someone using one of my alias's and they have signed me up to thousands of newsletters and sites worldwide, along with some thrown in confirmation requests for changing passwords.

10 replies

How did you create this 'alias email'?


If it was with the iCloud+ Hide My Email function, then to stop using or delete it follow the instructions here:

Stop using, reactivate, or delete a Hide My Email address on iCloud.com - Apple Support


If you created an alias for an iCloud email account, then follow the instructions here:

Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support


Recommended Next Steps for Your Security

  • Check your Primary Inbox for Real Threats: Hackers often use "subscription bombs" as a distraction technique. While thousands of newsletter confirmations flood your inbox, they hope you will miss a legitimate email notification hidden in the noise—such as a successful password change or an unauthorized purchase on Amazon, PayPal, or a bank account. Carefully search your mail for keywords like "order confirmed," "purchase," "password changed," or "security alert" from the last 24 hours.
  • The 7-Day Rule: Keep in mind that if you completely delete the alias rather than just disable it, Apple places a 7-day security freeze on your account before allowing you to generate a new replacement alias


If you used some other method (new Gmail account, etc.), then deleting it will depend on the method you used to establish that 'alias email'.


Hntr wrote:
When I go to my "Email & Phone Numbers" it lists .iCloud as my primary, it has the .Mac address and a gray dot with a white ? mark to the side. When I click on the ? it states "This is an alias of your Apple Account primary email address."

Not sure where you are seeing the "Email & Phone Numbers" settings. Follow the instructions that I linked previously, the ones provided by Apple:


Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support


  1. Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
  2. Select  at the top of the Mailboxes list, then choose Settings.
  3. Select an iCloud Mail alias in the list, then do any of the following:
  • Turn off an alias: Select the “Disable alias” checkbox, then select Save Changes.
  • Turn on an alias: Deselect the “Disable alias” checkbox, then select Save Changes.
  • Delete an alias: Select “Delete alias,” then select Delete.




Well, found out from Apple never encountered or planned for this situation and there is no way to do this. Once emails are added to your primary iCloud address and phone numbers, they cannot be separated or deleted. One of two options, delete your entire iCloud account, but then all the devices associated with your account are in limbo until you can finally get the mess straightened out. Or, the second is to turn off your iCloud email all together and use a third party for a new email address.

Ok, now I understand where you are seeing this. It's an Apple Account email alias, not an iCloud email alias.


I can navigate to the same page. The relevant instructions are here:


About your Apple Account email addresses - Apple Support


Delete an additional email address

  1. Sign in on account.apple.com.
  2. Select Sign-In and Security. 
  3. Choose Email & Phone Numbers.
  4. To delete one of your additional email addresses, click the Remove (–) button next to the address.


Personally, I have two email addresses listed, there is a (–) next to the top one, which is designated as my primary email (which was how I signed up for an Apple Account, a long time ago), but there is no (–) next to the second one listed, which is my @icloud.com email address that I added only a couple of years ago.


I usually don't mind trying things out when helping troubleshoot an issue, but I am not going to try clicking that (–) next to my primary Apple Account email, as I suspect that would cause a huge headache.


So, I'm not sure what to advise other than to contact Apple for assistance.


Genius Bar Reservation and Apple Support Options - Apple

Official Apple Support


I do believe this is intentional. I did learn that some settings cannot be changed on the web, and these are among them. Instead, on your Mac go to System Settings > Apple Account (your name at the top) > Sign-In & Security.


When I do that and click on my secondary email (the alias in the online view), there is a Change Email Address button in the dialog box. When I click on the account designated primary, that button is Remove from Account. Perhaps you can designate the undesired email as primary then remove it. Again, not something I'd be willing to try, personally. Good luck!

It's one of my two aliases, with my primary iCloud email. It was my original Mac email address before iCloud became the primary. None of the links you left earlier work to deactivate, delete, or allow any action to that email address. They only use my email, apparently they use "Test Test" or "Master Test" for a name with my email address.

When I go to my "Email & Phone Numbers" it lists .iCloud as my primary, it has the .Mac address and a gray dot with a white ? mark to the side. When I click on the ? it states "This is an alias of your Apple Account primary email address."

When I do the steps, no aliases are listed. The only the time I see my aliases is when I go to iCloud.com, sign in, then above and right of my mail is my photo. Click on my photo and go to iCloud settings, then account.apple.com, then sign in, and listed there is "Email & Phone Numbers" which shows my primary iCloud email and the other two. The other two have the gray dots with the white question mark and says the This is an alias of your Apple Account primary email address."

That's what I ran into also, and didn't want to take a chance and delete my primary email address. Thanks though, I appreciate the effort and hanging in there with me.