User level: Level 1 (4 points)The app Photo Grid is consistently charging my card for a subscription that was canceled and I have no idea how to stop the charges. Apple won’t let me download the app because of the payment error and I don’t know what other route to go to resolve it.
[Re-Titled by Moderator]
Original Title: Repeated charges
Posted on Oct 29, 2026 5:22 AM
User level: Level 10 (242,520 points)Oct 29, 2026 11:26 AM in response to leneise34
If the charge was attempted before you cancelled and was unable to complete for any reason and was left pending, then you need to let it complete successfully.
There is no other way to get rid of it. Once it's allowed to complete, you can request a refund, and it should not try to charge you again, assuming the subscription was actually cancelled.
Deleting the associated app, does not in and of itself cancel the subscription.
Originally posted at discussions.apple.com/thread/256385244