How can I get past dead relative's Face ID lock?

hajiii wrote:

My mother in law passed away recently and she handled all the finances for the couple. I have her passcode. But many of her apps are Face ID passkey locked. I tried to turn off and/or reset face ID but she has stolen device protection turned on and when I try to turn it off by selecting it several times until it asks for the passcode, I enter it and then it tries to confirm with face ID again. How can I get past this?

Sorry, but you can't get past it. You'll need to contact Apple and follow the guidance in this link about accessing a deceased relatives Apple Account --> Request access to a deceased family member’s Apple Account - Apple Support

As you'll note, you'll need to have documents, like a death certification and something official from the deceased family members estate granting you rights to the accounts.

zaunbee wrote:

Have you tried using the "set up an alternate appearance" option to add your own face?

That absolutely will not work, otherwise what's the point of having a security system that would allow anybody to add their face?

Sorry, but lobsterghost1 has posted the correct answer.

Checking my own phone, it looks like some features still require face id to turn them off or on. Have you tried using the "set up an alternate appearance" option to add your own face?