Is it normal for iPhone Duo hinge to have a visible gap?

You have one of the most expensive iPhones in your hands, and you have already received an answer from Apple Support. Yet, you are seeking further clarification on a public forum.

I would recommend visiting an Apple Store and comparing your device with another unit of the same model under similar conditions. This will help you determine whether what you are experiencing is normal or whether there is a potential issue with your device.

Rather than relying solely on the opinions of third parties, it is always better to verify the matter in person with Apple or an Apple Authorised Service Provider. That way, you can make an informed decision based on a direct comparison and professional assessment rather than speculation.

There is a video on Youtube of a guy letting grit into the gap and jammed it solid.

Yes from an engineering view, there has to be a gap IF the world thinks a folding phone is a smart idea.

ribonucleoside wrote:

Is it okay if I can see into my iPhone duo through the hinge?

I asked the same question to apple care, and I was told it's supposed to be like that.

Very few people who participate here will yet have a Duo to compare. I agree that, if possible, you should go to an Apple Store and look at them there. The useful thing about looking at the store demos is that people will have been treating them roughly.

LD150 wrote:

There is a video on Youtube of a guy letting grit into the gap and jammed it solid.

Yes from an engineering view, there has to be a gap IF the world thinks a folding phone is a smart idea.

My understanding, based only on what I've read, is that there are two plates that move across to cover (mostly cover) the gap when the phone is opened. But I don't know what that looks like in the real world. Yet.

I just get the vision of eating a burger on a windy beach..

LD150 wrote:

I just get the vision of eating a burger on a windy beach..

I'm going to give it a try. The Duo, that is. Eating anything at the beach is problematic. I've had seagulls steal my lunch.