How can my boyfriend remove his Gmail address from someone else’s Apple Account?

My boyfriend has been receiving Apple Account verification emails and notifications at his personal Gmail address, even though he has never created an Apple Account or owned an Apple device. He can still access his Gmail normally, but we’re concerned that someone may have used his email address without his permission.

How can he check whether his Gmail address is linked to someone else’s Apple Account and have it removed? Can he resolve this directly with Apple Support without owning an iPhone, Mac, or any other Apple device?

Has anyone experienced this before? We’d appreciate any advice on how to resolve this issue. Thank you!

Posted on Oct 29, 2026 2:21 AM

1 reply

Phil0124

Level 10 (242,520 points)

Oct 29, 2026 11:00 AM in response to mauveosiria

Hi, the verification emails suggest someone trying to use the email address as an Apple Account. If it can't be verified, it will not conclude the account creation process.

click here ➜ About your Apple Account email addresses - Apple Support

Before you can use a new or updated Apple Account, Apple sends you a verification email to make sure that the email address belongs to you.

Whoever did this, may just have entered the wrong email address for their Apple Account and should realize this shortly and enter the correct one so they can verify it. At which point your boyfriend should stop receiving the verification emails.

Apple will not get involved with this unfortunately, and there's not much that can be done whether he has an Apple Account or not. There is no process by which you can just unilaterally remove an email address from someone else's Apple Account as that would cause all sorts of issues and legal liability for Apple if they allowed it.

Trying to use the email address for an Apple account does not in any way mean the gmail account is compromised. These are separate processes, from entirely separate companies.