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Apple Feedback Assistant popping up on iPhone but, I'm not a developer.

This one has me stumped. It has absolutely all the marks of being a phishing exercise but, when I search for it, it seems legit.


iPhone 16 Pro Max. 27.0.1


I randomly got what looked like a pop up screen the other day and I wasn't even using Safari at the time. Apple Feedback Assistant. It wanted me to agree to some terms and conditions, then wanted me to enter my email address and password.


Everything-Apple already knows who I am via my Apple ID. Even this forum authenticates through my Apple ID. Why would their own feedback program ask for me to enter information?


I figured: SCAM! Closed the window and didn't think about it again.


This morning, it happened again. This time I paid more attention. I did a search on Apple Feedback Assistant. The very first hit on the web was the exact same page, asking the exact same thing. It's a legit Apple page.


Why would Apple be asking me for feedback? Why would they need me to enter an email address and password? I'm not a developer, though this phone did come with some Beta version of 26 on it before I updated the system and moved in.


Does it continue to think I'm the other person? The phone was properly logged out. I had no problems signing in and setting up. Do I need to do something else to make that stop?


Thanks in advance

3 replies

Donkey_Hotey wrote:
It still begs the question: if this isn't a phishing expedition, why would Apple ask for my login information? I'm logged in. That should be the very first warning to someone that they're being scammed.

Feedback Assistant is something you have to log into, despite being signed into your Apple Account on your phone. You can certainly create Feedback using a different account than one signed into your device, which is fairly typical with a Developer using a different Developer Account for tracking feedback, with the one signed into the device being their Personal account.


It can either be installed as an app along with any Beta OS, or you can access the interface on a public build by clicking a link that contains the URL Scheme applefeedback:// without seeing the actual app in your App Library. That can be done directly in Safari, a web app on your Home Screen, a link in a Message/Mail or a shortcut that brings up the interface with a specific action set by that Shortcut.


When setting up a new device that was previously owned by someone else, you must do more than simply sign them out and sign in with your own Apple Account. These are the steps that should be followed before selling or giving away a phone. Given that you are aware of a beta version previously installed, that was likely not done.

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


You may not be a developer, but that does not necessarily mean you cannot encounter this issue. If you have enrolled your iPhone in Apple's Beta Software Program and enabled automatic beta updates and installation, you may receive beta software or encounter issues associated with beta versions of iOS.


Therefore, when you say that Apple Feedback Assistant keeps popping up on your iPhone even though you are not a developer, it is worth checking whether your device is enrolled in a beta software program or has beta updates enabled. Feedback Assistant is used to report bugs and provide feedback to Apple about its software, including beta releases. Its appearance does not necessarily mean that you are a registered developer.


Check Settings > General > Software Update > Beta Updates to see whether beta updates are enabled. If you do not wish to receive beta software, select Off.


If you have installed the Feedback Assistant app separately and do not need it, try uninstalling it by touching and holding its icon and selecting Remove App > Delete App, if that option is available. However, if Feedback Assistant is integrated into your beta iOS installation, you may not be able to remove it like a regular app.

Thanks for the reply. Nope, no Feedback Assistant installed. That was the first thing I looked for and I just confirmed it's not installed.


And I just checked System Updates. Nothing at all in there about Beta anything. No options for it. Nada.


It still begs the question: if this isn't a phishing expedition, why would Apple ask for my login information? I'm logged in. That should be the very first warning to someone that they're being scammed.