User level: Level 1 (4 points)I have got an old ipad pro 12.9 Gen2, however, i cannot update the ipad to ISO18 as to download apps, my ipad needs to be updated to IOS18. Why has apple restricted this ipad from updating ? I need my money back.
Posted on Oct 28, 2026 11:03 PM
User level: Level 10 (93,009 points)Oct 29, 2026 2:24 AM in response to PB_AU
Sorry, but the iPad Pro 12.9 inch Gen 2 has been discontinued in 2018 and the built in hardware does not support any higher iOS versions than the latest version of iPadOS 17.7.10
To be able to use iPadOS 18, you will need one of these models:
iPadOS 18 is compatible with these iPad models:
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copied from: How to download iPadOS 18 - Apple Support
User level: Level 10 (93,009 points)Oct 29, 2026 4:22 AM in response to PB_AU
Sorry, but Apple does not offer to replace older devices with newer models for free.
You can trade in your iPad if you want, but since it is that old, you would probably not get much for it:
User level: Level 9 (55,707 points)Oct 29, 2026 9:45 AM in response to PB_AU
PB_AU wrote:
thanks, but what do i do with this ipad ? where is the money going to come for this newer version ipads?
You can keep using it as long as it is doing the job that you need it to do. Or sell or give it to someone else (What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support).
As far "where is the money going to come from", neither Apple, nor your fellow users here in this forum, are going to replace your old iPad with a newer one for free. Just like if you have an old car and want a new one, car dealers aren't going to offer to replace your old car for free.
User level: Level 1 (4 points)Oct 29, 2026 3:04 AM in response to Ingo2711
thanks, but what do i do with this ipad ? where is the money going to come for this newer version ipads?
Originally posted at discussions.apple.com/thread/256385061