Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Iphone Duo Data issue

I'm having an issue with the iphone duo in which the data does not work properly. It will shut off and turn on for a brief second when you toggle any feature pertaining to cellular settings. I have another duo in which it is not having the issue and both iphones are on ios 27.1. I have done a network refresh, restarted the phone a few times already with no success, anyone else run into the issue and have found some success? The only difference for the phones themselves is that the one having the issue is a 512gb and the other being a 256gb.

1 reply

The amount of storage should not have a bearing on this issue – assuming that neither phone's storage is so full that lack of space is causing some bizarre malfunction.


Have you contacted your carrier(s) and/or Apple Support?