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Files application error (OSStatus error -5000.)

Hi guys,


I’m facing trouble deleting a folder of wallpapers from Microsoft on my iPhone through the Files app. The folder is marked read-only, and attempting removal triggers an OSStatus error -5000. I’m using iOS 27.2 with all updates applied, yet the folder won’t delete this issue has persisted since iOS 27.0.1.

2 replies

No, I unzipped the file locally on my iPhone. I do not use iCloud Drive.

Either you have logged out from iCloud Drive on your device or yet to Set up iCloud Drive on your iPhone. 


Or


You had those files on other Cloud Drives (Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud, etc.), then please log in to one of the apps (OneDrive in your case) before you can access those files in the Files App.


Ensure the server hosting the Drives is up and active. --> https://downdetector.in/