Hello! I want to change my Apple Account region from Turkey to Russia, but I have 0.01 TRY remaining in my balance. Could you please clear this balance?
[Re-Titled by Moderator]
Original Title: Clear this balance
Hello! I want to change my Apple Account region from Turkey to Russia, but I have 0.01 TRY remaining in my balance. Could you please clear this balance?
[Re-Titled by Moderator]
Original Title: Clear this balance
Posted on Oct 28, 2026 1:48 PM
Oct 28, 2026 6:56 PM in response to Jon_161
Здравствуйте! Если вы пытаетесь обнулить баланс перед сменой региона, вы можете приобрести в App Store какой-либо товар, стоимость которого превышает остаток на вашем счете; разница будет списана с привязанной к вашей учетной записи банковской карты, что позволит обнулить баланс. Вы также можете перейти в нижний левый угол экрана и нажать кнопку «Поддержка» — специалисты службы поддержки смогут обнулить баланс за вас. Или же...
*Обращение в службу поддержки Apple - Служба поддержки Apple
Кроме того, если вы меняете регион, рекомендуем ознакомиться со следующей статьей…
*Изменение страны или региона для Аккаунта Apple - Служба поддержки Apple
*** Я бы посоветовал проявить осторожность при попытках обойти действующую систему ограничений, наложенных в связи со сменой региона. Это может привести к блокировке вашего аккаунта — возможно, даже навсегда.
For our English speaking members…
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
Remember to look through the previous the previous posts as this is a very short thread.
~Katana-San~
Oct 28, 2026 1:54 PM in response to Jon_161
Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.
The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.
Note that if the change requires a Russian payment method, you won't be able to complete it, even with Apple Support's assistance. None of them are still valid there.
(265380)
Oct 29, 2026 3:12 AM in response to Jon_161
Welcome and thank you for reaching out. 🤗
Before you update your Apple Account location:
If you cancel your Apple One or iCloud+ subscription, learn what happens to your information stored in iCloud. After updating your Apple Account payment details, you can resubscribe to these services in your new location, if available in your country or region.
How to change your country or region
You can change your Apple Account location using your device or on the web.
On iPhone, iPad or Apple Vision Pro
On Mac
On Windows PC
On the web
If you can’t change your country or region
Make sure that you canceled your subscriptions, waited for pending activity to clear and spent your account balance.
If you have less store credit than the cost of a single item
If your balance is less than the cost of a single item in the App Store or other Apple services, contact Apple Support to clear your balance.
If cash refunds are required by law
You can’t redeem or return Apple Gift Cards, App Store Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the primary email address that you use to sign in to your Apple Account.
If you need more help, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256384818