iPhone 14 not connecting to internet via cellular data

My iPhone 14, running iOS26.6.2 won't connect to the internet via cellular data. I have restarted the phone multiple times, reset the network settings, turned on and off wifi, turned on and off cellular data and nothing seems to be working. I don't run a VPN. It works via wifi. My wife's iPhone in the same location is working fine via cellular data. Apps like Mail, WhatsApp and Messages seem to be working. Any ideas on what to do?

Posted on Oct 28, 2026 10:59 AM

4 replies

ac_sf Author

Level 1 (2 points)

Oct 28, 2026 1:18 PM in response to razmee209

Thanks - that was the problem. It hadn't happened before, but I had met the quote for the month on my "unlimited" data plan.

warin208

Level 1 (28 points)

Oct 28, 2026 1:52 PM in response to ac_sf

ขอบคุณครับ นั่นแหละคือปัญหา มันไม่เคยเกิดขึ้นมาก่อน แต่ผมใช้ปริมาณข้อมูลครบตามที่กำหนดไว้สำหรับเดือนนั้นแล้วในแพ็กเกจอินเทอร์เน็ตแบบ "ไม่จำกัด" ของผม

razmee209

Level 10 (205,348 points)

Oct 28, 2026 12:27 PM in response to ac_sf

ac_sf wrote:

My iPhone 14, running iOS26.6.2 won't connect to the internet via cellular data. I have restarted the phone multiple times, reset the network settings, turned on and off wifi, turned on and off cellular data and nothing seems to be working. I don't run a VPN. It works via wifi. My wife's iPhone in the same location is working fine via cellular data. Apps like Mail, WhatsApp and Messages seem to be working. Any ideas on what to do?

Yes you report the issue to your cellular data provider, you pay to use their service.

razmee209

Level 10 (205,348 points)

Oct 28, 2026 1:28 PM in response to ac_sf

ac_sf wrote:

Thanks - that was the problem. It hadn't happened before, but I had met the quote for the month on my "unlimited" data plan.

So much for "unlimited" sounds like my carrier AT&T....

Glad you got it sorted out.

Originally posted at discussions.apple.com/thread/256384736