Iphone won't display keypad for me to log-in

My iphone wont display the log-in keypad long enough for me to log-in after I transfered data to new iphone and factory reset. How do I get to log back in my old phone? The phone keeps shows the "hello" in different languages and when i swipe up i briefly see the keypad to log in but it disappears before i can enter my pin. Help please!

Posted on Oct 28, 2026 9:46 AM

1 reply

SravanKrA

Level 10 (454,138 points)

Oct 28, 2026 11:27 PM in response to khads161

Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
1. Restart the device. That's it.
2. Still not solved --> Force restart iPhone - Apple Support
If you're using a VPN, disable it and check if the error goes away. Go to Settings > General > VPN & Device Management and turn off any active VPNs. Disabling a VPN only from the iPhone settings may not completely turn it off. To fully disable it, you need to switch it off from the VPN service provider’s app or remove the configuration profile they installed. Only then is the VPN truly off, which can help if it’s causing issues with cellular or Wi-Fi connectivity.