User level: Level 1 (4 points)Phone 15 pro max screen display black. Got a new phone but cannot get into old one to transfer my service and pictures. what do i do?
Posted on Oct 28, 2026 8:40 AM
User level: Level 10 (107,674 points)Oct 28, 2026 8:51 AM in response to lalala345
First try "Hey Siri increase brightness" just in case it is set very low.
If your 15 was set to backup to iCloud daily then you can set up the new one without the other device and use the backup.
long shot if the 15 still works works you can try to enter the passcode using the fingermarks on the screen.
Originally posted at discussions.apple.com/thread/256384649