MacBook Neo mirroring issues to Clevertouch via 1st/2nd gen Apple TV

I work for a school district and we started buying our staff Macbook Neos. The four staff members who had their A2681 replaced with Neo are all having trouble connecting to our Clevertouch smart boards via Apple TV. I am troubleshooting this and can not seem to find a solution other than a direct link through HDMI cable to mirror.

What are some things i can check? I can see the apple tv, I can connect to the apple tv, When I do it accepts mirroring. Then it either goes to black screen on the board, or it connects and drops, or it has a horrible lag and freezes. Any suggestions? Thanks.

Could the apple tvs be too old to use with? They are 1st and 2nd generation. I have made sure they are updated and the settings are correct.

Posted on Oct 28, 2026 7:41 AM

1 reply

vazandrew

Level 8 (41,662 points)

Oct 29, 2026 10:36 AM in response to TexasTechnoGal

The 1st gen was a big silver box, if both are small black boxes then they are at least 2nd gen. Check the model number to better identify

Identify your Apple TV model - Apple Support (CA)

If they are older than the 4th gen (also called Apple TV HD) then they are likely having issues due to age. They stopped receiving updates years ago and are no longer supported for service. Those models also don't support the latest version of airplay and that can also bring complications.