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AirPods Pro connectivity and Siri issues on iPhone

Two AirPods Pro (newest version) issues


  1. When I take them out of the case they show on my iPhone but when I play music it comes out of the phone speaker. I select the Airplay icon and select the AirPods but five seconds later the selection switches back to the phone. The only way to get the AirPods to work is to power off my phone and power it back on then they connect immediately. This is a time consuming pain.
  2. When wearing the AirPods saying “Hey Siri@ doesn’t work. I have to take my phone out of my pocket and hold it near my mouth and say “Hey Siri” to get a response.


Any ideas?




[Re-Titled by Moderator]

Original Title: Two AirPods Pro issues

1 reply

  • Forget and Re-pair:
    1. Go to Settings > Bluetooth on your iPhone.
    2. Tap the i icon next to your AirPods Pro.
    3. Scroll down and tap Forget This Device, then confirm. 
  • Factory Reset your AirPods Pro:
    1. Put both AirPods in the charging case and close the lid for 30 seconds.
    2. Open the lid.
    3. Press and hold the setup button on the back of the case (or double-tap the front on newer wireless cases) for about 15 seconds until the status light flashes amber, then white.
    4. With the lid open, hold the case next to your iPhone and follow the on-screen prompt to reconnect. 
  • Check Automatic Ear Detection:
    • In Settings > Bluetooth, tap the i next to your AirPods and make sure Automatic Ear Detectionis toggled On. If it is glitching, toggle it off and back on.