User level: Level 1 (4 points)I face issues in my payment method to update and no free app I can update in my iPhone due to this reason I need urgent solution and support
I have CapCut application which pay 1900 pkr /month all sudden its stop to pay and I can not update the payment they said contect apple support please support and solve this issue on urgent basis.
Posted on Oct 28, 2026 5:42 AM
User level: Level 10 (124,115 points)Oct 29, 2026 9:46 AM in response to MariaRaza
Hello~ If you have a pending charge …it must be paid. Do you have a viable payment method on your account? If not …you will need to add one. See below.
Add a payment method to your Apple Account - Apple Support
After the payment has processed then you may ask for a refund…
Request a refund for apps or content that you bought from Apple - Apple Support
Note the refund may or may not be granted. Apple sometimes grants refunds as a courtesy.
If need be contact Apple…
Contact Apple Support - Apple Support
~Katana-San~
User level: Level 10 (97,882 points)Oct 29, 2026 3:17 AM in response to MariaRaza
Welcome and thank you for reaching out. 🤗
You can’t use the App Store if your account has unpaid balances, a pending purchase or a region mismatch.
Make sure your billing address matches your region, clear any pending charges and try again.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
User level: Level 10 (211,627 points)Oct 29, 2026 10:38 PM in response to MariaRaza
"Face issues in updating app and in payment menthod: [...]I tried to add payment method multiple times it’s not accepting and give error contact Apple support what I do now help me I am tired to do this multiple time with different card but they not accepting any details"
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Troubleshooting Method of Payment:
Refer to these Two Links:
User level: Level 8 (43,363 points)Oct 28, 2026 5:55 AM in response to MariaRaza
User level: Level 1 (4 points)Oct 29, 2026 10:18 PM in response to MariaRaza
I tried to add payment method multiple times it’s not accepting and give error contact Apple support what I do now help me I am tired to do this multiple time with different card but they not accepting any details
Originally posted at discussions.apple.com/thread/256384556