Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Double Charge for a Fraudulent App

I have downloaded this app called Unfollow Tracker and Reports. It says that you can take advantage of a 3-day free trial but I was charged for an initial subscription of Php 299.00 and another Php 299.00 for re-subscription for the same weekly plan that ends in November 2, 2025. I have screenshots of how misleading the app is and so as the charges. The developer doesn’t even have a website, it was just a google form. Apple team won’t even refund me for an app that doesn’t even work.

2 replies

Are you sure the name of App is "Unfollow Tracker and Reports"? I can't find an app called that. Which country are you in?


Does the subscription appear in Settings? Go to Settings, click on your name at the top and then click Subscriptions. is the app in the list there?

I am from the Philippines. The app developer name is Carlos Bautista. Yes, I have cancelled the subscription already and received two invoices from Apple.