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paz240
User level: Level 1 (4 points)

iPad app preview not saving PDF edits after update

Since last update in my IPad, the app preview is not working properly. It shuts suddenly and it doesn’t save any of the writing I do on the pdf. Any solution?

Posted on Oct 28, 2026 2:17 AM

1 reply

LotusPilot
User level: Level 10 (334,506 points)

Oct 28, 2026 2:54 AM in response to paz240

Which version of iPadOS is currently installed on your iPad?


As of 26th October, iPadOS 27.2 is current. If you have not yet updated to this version, you should do so - as this update includes fixes for some known issues and includes essential security updates for your iPad.


Otherwise, if your iPad is not operating as expected, begin with a forced-restart of your iPad - as this will often clear an isolated or post-update software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Should you be unable to clear the problem, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple

Originally posted at discussions.apple.com/thread/256384457