My Apple Account was compromised

Honestly, consider the account gone now that you did not have Two Factor Authentication enabled yourself on that Apple Account. For the last 11 years Apple has recommended users to turn on 2FA, which eliminates Security Questions, on those older accounts. Any account created in the last several years can only be created when using 2FA.

The use of Security Questions has been deprecated due to the ease of compromise through Social Engineering to the answers of those questions. You can't delete an account that you don't have access to. There really is nothing to prove you are the legitimate owner, access to the email account doesn't prove you own the Apple Account. With 2FA, it is a Trusted Device or Trusted Phone Number that you had previously entered that proves ownership. No one can access your account unless they are given the verification code sent to a Trusted Device/Phone Number.

Troubleshooting a Hacked Apple Account:

"My Apple Account was compromised: [...]I do not own an Apple device. I need help recovering access to my account and securing it against unauthorized access. Thank you."

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Troubleshooting a Hacked Apple Account:

I. Getting In to your Apple Account and Screenshare:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked Apple Account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• This Time, Prove a Few Things: If Apple is being pretty picky about this, then prove a few things, perhaps by screensharing you iPhone's camera, while on speakerphone, and with the camera app. This will allow the Apple Rep to see this firsthand from YOUR perspective. Use my User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip

II. Once Back In:

Create Account Recovery Codes:

For all accounts that have such an option, you can create a recovery code of sorts, so that you can get right back in. Print out a hard copy of this code, and print it out, keeping it in a private location that only YOU have access it (perhaps a safe)? As for recovering it without a code, you might need to wait some time, if you try doing so elsewise. Here are just two of such links:

• Apple Account: Set up a recovery key for your Apple Account - Apple Support
• Microsoft Account: How to get a Microsoft account recovery code - Microsoft Support

III. Secure your Info:

Being credentials are big access here, (A)verify your devices, and (B)secure your account. Open a new eMail addressed and use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

IV. Report Items to Apple:

Also, report phone calls', text messages', and eMAil messages' info to Apple and others.

Use my User Tips:

• Using the Photos App to Report Scams - User Tip
• Use eMail Headers to Report an iCloud.com eMail Imposter to Apple Support: - User Tip
• How AND Why to Provide Headers when Reporting Scam eMails: - User Tip

Continue to monitor for 2 weeks. The 2FA can be turned off in the initial 2 week period after turning it on from an old account, so a prolific scammer will do just that. Once you get past the 2 week period, then you are good and the Security Questions will not return.

I would also recommend setting up a Recovery Key right now to protect your account at least through the 2 week period while you have control over it. Make sure you right down that Recovery Key and don't lose it.

Set up a recovery key for your Apple Account - Apple Support

Check your emails to see if apple send you anything. Then you may found a link that returns you to your previous securiry settings and regain control of your account. Then use an apple phone or apple divice to change everything, password ect.

If there is no other way, i want to delete my acount completely. Can someone help me?

I manage to login with an old mac machine. Now i enable two factor authentication. Its fixed.

Tnx a lot. I'll do that.

same thing happened to me. How do we fix this