Clear apple account balance

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

oubaidabsk wrote:

My balance is 0,1$ which means there is no app cost that amount

Of course there is no app which costs that amount. Which is why it was suggested to buy something, which costs more than the balance in your account, with a valid payment method, which would zero out your account in order to change regions.

Thank you for reaching out. 🤗

There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.

If you are changing regions:

• Spend any remaining Apple Account balance: You can spend your remaining balance on the App Store, other Apple services or in some countries and regions, Apple products and accessories. If you’re not sure if you have a balance, check your Apple Account balance.
• Clear a low Apple Account balance: If your balance is less than the cost of a single item in the App Store or other Apple services, learn how to clear your balance.
• Cancel subscriptions that block a country or region change: Cancel any subscriptions that block a country or region change, then wait until the end of the subscription period. 
• Wait for pending activity to clear: Wait for any memberships, pre-orders, movie rentals or Season Passes to complete. You can cancel a pre-order. Also wait for any pending refunds from Apple to process.
• Check your Family Sharing status: If you’re a part of a Family Sharing group, you might not be able to change your country or region. Learn how to leave a Family Sharing group.
• Have a valid payment method ready: You might need to enter a valid payment method for your new country or region. If you don’t want to enter a payment method, wait until you're physically in your new country or region. Then create a new Apple Account.
• Redownload your content: Some types of content might not be available in your new country or region. Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future.
• If you need to empty your balance: Contact Apple Support to request a reset of your account balance to zero.

For full details, learn how to → Change Regions for step-by-step instructions.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

oubaidabsk wrote:

My balance is 0,1$ which means there is no app cost that amount

Hello once more~ You may also contact Apple and asked them to remove the balance.

~Katana-San~

"O don’t understand your reply ?"

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Let me re-quote you:

"i want to zero it"

So, why do you want to zero-out your balance? If not so that you can change your location, then what's the reason? Providing that, there would be other applicable ways to troubleshoot this.

"Clear apple account balance: My account balance is 0,1$ and i want to zero it and when i want to contact the support I can’t find neither chat nor call button"

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Why so?

O don’t understand your reply ?

My balance is 0,1$ which means there is no app cost that amount