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screentime password stopped working after update

updated my phone to iOS 27.0. i had screentime set up for myself but after the update, my password stopped working. i never changed it and there is no "forgot password" option now. the weird thing is after restarting my phone, the screentime tab in settings goes back to the old layout the first time (my password works), but if i exit the tab and go back, it shows the updated screentime tab, where my password stops working. does anyone else have this issue? the updated screentime added a random time slot that i never added myself and i can't use my password to delete it.

4 replies

Re: screentime password stopped working after update


You might want to proceed as if you forgot your password, so you can regain control:

  Change your Screen Time passcode on an iPhone or iPad - Apple Support

Eg: says:

"Reset the Screen Time passcode for your iPhone or iPad

These steps apply to iOS 27 and iPadOS 27 and later.


  1. Open the Settings app, then tap Screen Time. 
  2. Tap Passcode & Management.
  3. Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again. You need to authenticate with Face ID or enter the passcode used to unlock the device. If asked, enter the Apple Account email address and password that you used to set up the Screen Time passcode.
  4. Enter a new Screen Time passcode, then enter it again to confirm. 


It’s recommended that you don’t skip adding a Screen Time Passcode Recovery.

That way, if you forget your Screen Time passcode, you can use your Apple Account to reset it. If you need to recover your Screen Time passcode, you must use the same account you entered when you first set up the Screen Time Passcode Recovery".


If you can’t reset your Screen Time passcode : "make sure that you’re using the same Apple Account email address and password that you used when setting up the Screen Time passcode. This may be a different Apple Account than the one that you’re signed in to on your device. If you’re part of a Family Sharing group, it may be a family member’s Apple Account or your child’s Apple Account".

applescissors wrote:
updated my phone to iOS 27.0. i had screentime set up for myself but after the update,


Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.


If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.


The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.


In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.




See what each update does: About iOS 27 Updates, About iOS 26 Updates, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

actually the update changed the ui of the screentime page and doesn't give the "forgot my password" option anymore that i could've used to fix this. meaning that something in the backend could've been affected in regards to the password change. and i never had this problem until updating my phone.

i don't get the option to use face id or my phone password. there's no "forgot your password" option anymore either (after update). not part of family sharing either.