User level: Level 1 (10 points)Unable to add/verify card on a brand new Mac. In my case it still works on my mac studio m2 max where card was added 3 years ago, yet not possible on new mac studio m5 max. Both are running the latest Golden Gate MacOS. This was confirmed by Capital One support on 2026-10-27.
This is clearly not a technical issue, but a business decision by Capital One, Apple or both.
Posted on Oct 27, 2026 5:50 PM
User level: Level 1 (10 points)Oct 28, 2026 6:44 AM in response to Jeff Donald
C1 Support stated they no longer allow you to add their cards to new Macs. I spoke with 3 people and they all appeared to be reading from the same script re: Apple Pay and that there was nothing else they could do for me.
There is no error per say, just the following dead end:
User level: Level 9 (64,078 points)Oct 28, 2026 1:34 AM in response to vicnunes
Hi, Capital One uses a custom verification and authentication process outside of the standard Apple Pay verification and authentication process that every other bank in the world is satisfied with. In my experience C1 made this an issue when one didn’t exist prior. What did C1 support say when you spoke with them? What is the exact error message you receive when card provisioning fails?
User level: Level 9 (64,078 points)Oct 28, 2026 9:19 AM in response to vicnunes
That’s a C1 decision and there’s nothing Apple will be able to do to assist. I’m sorry.
User level: Level 1 (10 points)Oct 28, 2026 1:40 PM in response to Jeff Donald
Understood and thanks!
User level: Level 9 (64,078 points)Oct 28, 2026 2:33 PM in response to vicnunes
You’re welcome!
Originally posted at discussions.apple.com/thread/256384279