Recover Apple Cash balance from old Apple ID after losing phone

Why did you get him a new Apple ID?

Losing the phone does not mean the Apple ID is forfeit or can't be used.

In fact quite the opposite. The Apple Account should continue to be used, and used to lock the device and set it to lost mode.

If you want to access the cash balance however, then he needs to log in to that account on another iPhone or iPad.

to set up Apple Cash in the Wallet app. Then you can transfer it out to a bank account if required.

Kimpossible7 wrote:

It's a long story but we didn't want him to have access to his old mail, etc. In hindsight, probably wasn't the best idea.

Yeah... not even necessary if you just wanted to prevent access to the actual email account. But that's en entirely different issue.

Anyway, here we are. Now he's 19 and there's about $250 in his old wallet. If we log into his old account on another phone that has other accounts on it, how would that work? I didn't think that was possible on a single phone or ipad?

It won't. You would need to log off the current account that is logged in in Settings ➜ Account on the other iPhone before you can log in with the one that has the money.

If you do log in, then data merging can occur from what's left on the iPhone and what is on the account you are logging into, so not the best idea.

But yeah, to be clear, the Apple Cash account (the one managed by GreenDot Bank) is tied to the Apple Account forever and inextricably.

The best, albeit more cumbersome way to do this, is to restore the device you want to use, to factory settings, and then set it up with the old Apple Account. That would allow you to just turn on Apple Cash from the Wallet & Apple Pay section in the Settings app.

With it turned on, you can transfer the money to a bank account or debit card.

click here ➜ Transfer money in Apple Cash to your bank account or debit card - Apple Support

There are other factors at play here. If the Apple Cash account was dormant (no activity) for 6 to 24 months, Green Dot Bank escheated the funds and transferred them to the unclaimed funds account for your son’s listed state of residence.

When was the last time the account was accessed?

Contact Green Dot Bank:

•  call (877) 233-8552

https://applecash.greendot.com/termsconditions/

1. First backup a phone.
2. Restore that phone to your son's old Apple Account.
3. Transfer the balance from Apple Cash to a linked bank account.
4. Restore the phone from the backup you used in step 1 using the Apple Account you had on the phone.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

I suggest the Restore option simply so you don't inadvertently merge the iCloud data from both accounts on that device and complicate matters any further.

It's a long story but we didn't want him to have access to his old mail, etc. In hindsight, probably wasn't the best idea. Anyway, here we are. Now he's 19 and there's about $250 in his old wallet. If we log into his old account on another phone that has other accounts on it, how would that work? I didn't think that was possible on a single phone or ipad?